To say there are many anti-malware and anti-spyware applications in existance is an understatement.  Unfortunately, in addition to the numurous legitimate products, there are many viruses that disguize themselves as anit-malware products.  And, to complicate things even more, what worked yesterday, often is not the most effective today.  We currently recommend the following product(s) for malware scanning and removal:

• Malwarebytes' Anti-malware (http://malwarebytes.org/)
• Spybot Search & Destroy (http://safer-networking.org/)

The above list will be modified periodically to reflect what is working in the current environment.